Review these common email communications to assist you as needed.

Issued September 2022 / Updated November 2025

    • "Sure thing"

    • My pleasure"

    • "You’re welcome."

    • “Thank you for your kind words! I really appreciate your feedback.”

    • “Thank you!”

    • "Please accept our apologies for the inconvenience caused"

    • "I apologize for the delayed response"

    • "Thanks again for your understanding"

    • "Thanks again for your patience"

    • "I recommend"

    • "It may be best practice to"

    • "It is recommended"

    • It appears that the best way to proceed"

    • "It would be beneficial if you could send me"

    • "Can you please fill out this form?"

    • "If possible, I'd like to know (more) about"

    • "I'd be very grateful if you could (insert exactly what you need)"

    • "I wanted to update you."

    • " Just a quick reminder"

    • "I’d like to inform you that"

    • "Unfortunately, we cannot/we are unable to"

    • " After careful consideration, we have decided (not) to …"

    • "Due to (insert reason), it won't be possible to..."

    • "If you could have it ready by tomorrow/the end of next week, I would really appreciate it."

    • "Could you give us some more details on...?"

    • "Could you please clarify?"

    • "If I understood you correctly, you would like me to"

    • "I don't fully understand..."

    • "Could you please explain that again?"

    • "What are your thoughts (on this)?"

    • "Please let me know if this is OK with you."

    • "We just need the thumbs up/the green light"

  • Item description

    • "At your earliest convenience"

    • "When you have a moment"

    • "At your earliest availability"

    • "Looking forward to hearing from you."

    • "I'd like to schedule a meeting on [day] if you are available/free then"

    • "I am currently working on resolving (insert task) and will update you when I have more information"

    • "I am working on (insert the task) and will update you"

    • "We’re working on (insert the issue) to be able to (insert the anticipated outcome)"

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